Tag Archives: top-rated companies

The 80% Solution

If you qualify for Diamond Certified, you’ll have done the hard part: managed your company to consistently achieve high customer satisfaction. For the great benefit of your company, your next step will be to optimize your team’s usage of your … Continue reading

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Giving Thanks

Our entire team at American Ratings Corporation wishes you and your loved ones a wonderful Thanksgiving season. For me, this is the time of year to give thanks to special people and reflect on outstanding deeds—an ideal precursor for personal … Continue reading

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Customers From Another Planet

If your company is like most, its core value proposition is essentially the same as it was a decade ago. Although your process and products have likely improved, your customer promise essentially hasn’t changed: to deliver your professional service with … Continue reading

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Spring Training!

Spring is a season of renewal. In nature, new grasses grow, flowers bloom and birds nest. For consumers, moods brighten, house projects are planned and cars are serviced. For company managers, it’s a time to achieve performance numbers, optimize employee … Continue reading

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800,000!

I love spring time. With its blue skies, apple blossoms and baseball games, spring is a time of renewal both outside and within our companies. That’s why I encourage you to sign up for the Diamond Certified Program. If you … Continue reading

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Massive Distribution of the 2012 Diamond Certified Directory Begins

On April 2, the 2012 Diamond Certified Directory began mailing to more than 800,000 homeowners, select local business owners, property and apartment managers, and insurance and real estate agents throughout the Greater Bay Area. There are nine different versions available: … Continue reading

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4 Ways the 2012 Diamond Certified Directory Helps Your Company

The full-color Diamond Certified Directory is the most distributed and used directory of local top-rated companies in Northern California. We’re creating the 2012 edition right now, and it’s shaping up to be the best ever! In April 2012, more than … Continue reading

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A Productive Partnership

As a consumer, I’ve been using the Diamond Certified Directories and giving preference to Diamond Certified companies throughout the Bay Area for years. Recently, I’ve had a chance to start working more closely with the Diamond Certified Program through a … Continue reading

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Best Page Ever.

According to a March 2010 study by BIA/Kelsey, 97 percent of consumers now use the web to research local products and services. That’s why it’s so important for Diamond Certified companies to maximize the usage of their Diamond Certified Company … Continue reading

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