Tag Archives: improving communication

Process and Outcome

“Just because I have a method to my madness doesn’t mean I’m not mad.” – Anonymous What upsets us may not upset our neighbor, or our spouse for that matter. The return call promised within two days that still hasn’t … Continue reading

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“I’m not you.”

A few years back, I was giving some fatherly advice to my then 20-year-old son. I was certain that the advice I prescribed him was wise and would be carefully considered. After I finished pouring forth my golden words of … Continue reading

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mailing it in…

I’ve been writing about business for the past 14 years, so I’m pretty set in my personal writing process. Once I choose a topic, let’s just say I try to wrestle it to the ground. A few hours and a … Continue reading

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Create the Hot Center

Life presents us with many riddles. Some of the most intriguing are those that are best solved by taking a path that’s counterintuitive—one that seems to take us in the opposite direction of our goal. We’ve read sage advice that … Continue reading

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Teamwork!

How well does your team work together? We know that teamwork in sports—or lack thereof—is usually the difference between a win and a loss: the muffed handoff to the fullback (ouch), the perfect execution of blocking in a 20-yard run … Continue reading

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It’s a Story About People

When I was nine years old, I went on a trailer camping trip with my mother, father, two brothers, two sisters and a 90-pound Labrador/German Shepherd mix. All eight of us were stuffed into an old Dodge station wagon, which … Continue reading

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Secrets of the Most Profitable Companies in the Bay Area

Today’s all-star company owners may know some things that you don’t. Why not use their secrets to increase your profits? PRICING 1. Margins If you’re not willing or able to charge a price that provides your company with a solid … Continue reading

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Meaning: Why Potential Clients Choose Them Over You

Today’s consumers don’t want a lot of market noise and claims by local companies; they want “relevant meaning.” Your company should be communicating with meaning that matters. Claims, Claims, Claims: A Lesson in Local Market Signals When talking to your … Continue reading

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Fostering “Good Ego” in the Workplace

We’re all human, so it makes sense that each of our team members has both a GOOD EGO and BAD EGO within them. As their leader, how can you stoke the fire of GOOD EGO and teach the folly of … Continue reading

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