Tag Archives: customer service

The Ultimate Checklist: Getting Ready for 2012

We’ve created your ultimate checklist by analyzing our surveys of more than 120,000 local homeowners and interviews with owners of local top-rated companies. How to conduct a 10-minute brand audit. How valuable is your company’s brand? It’s the all-encompassing visual … Continue reading

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The 10 Best Local Company Owner Tips of 2011

We’ve interviewed the Bay Area’s top-rated local company owners and compiled a must-read list of their 10 most important management tips for 2011. 1. “By taking a comprehensive approach to project management throughout every phase of our customers’ projects, we … Continue reading

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Secrets of the Most Profitable Companies in the Bay Area

Today’s all-star company owners may know some things that you don’t. Why not use their secrets to increase your profits? PRICING 1. Margins If you’re not willing or able to charge a price that provides your company with a solid … Continue reading

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Meaning: Why Potential Clients Choose Them Over You

Today’s consumers don’t want a lot of market noise and claims by local companies; they want “relevant meaning.” Your company should be communicating with meaning that matters. Claims, Claims, Claims: A Lesson in Local Market Signals When talking to your … Continue reading

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